Doug Hensch

Episode 46 – Amy Fish – I Wanted Fries With That

What prevents us for asking for what we want? Why do we hold back from complaining when the situation does not meet our standards? How can we do a better job of listening to complaints and acting upon them?

Amy Fish, author of “I Wanted Fries with That: How to Ask for What You Want and Get What You Need,” helps us answer these questions along with a couple of parenting tips that many of us will appreciate! And, if you stick around until the end of the episode, she will teach you how to get that travel refund you wanted…

Check out this episode!

Episode 45 – Danielle Grant – Leading Beyond The Ego

How do our egos get in the way of being great leaders? When our primary motivators are power, prestige, reward and recognition, it is almost impossible to lead effectively in today’s world where employees are increasingly looking for meaning, autonomy, authenticity and a higher purpose for the work that they and their organizations do every day.

Danielle Grant, Director LeaderShape Global, joins us this week to talk about “transpersonal” leadership where leaders understand that there is more to life than just their self interests. Transpersonal leaders have found the sweetspot between emotional intelligence, spiritual intelligence and general IQ. They get better results and they reject the old way of leading with command and control. Please join us for a spirited discussion as we talk about Danielle’s new book, Leading Beyond The Ego – How To Become A Transpersonal Leader.

Check out this episode!

Episode 44 – Michael Bungay Stanier – The Advice Trap

Think about the last time someone came to you with a problem. Chances are you gave them some advice. And, it felt good. This is usually our default reaction as giving advice can be a sign of power and prestige. According to best-selling author and coaching guru, Michael Bungay Stanier, we are better off resisting this very normal urge.

In his new book, The Advice Trap – Be Humble, Stay Curious & Change the Way You Lead Forever, you will learn the simple, powerful tools that the most effective leaders, parents and people employ to help others. In this episode, Michael talks about staying curious “just a little longer,” how we can all be more “coach-like,” and how asking more questions empowers those we lead and love. And, he has some interesting thoughts on the future of coaching…

Check out this episode!

Episode 43 – Chang Liu – Director, Loudoun County Public Library

This week’s guest has not only embraced AND-like thinking in her own life, she has brought it to her organization. Chang Liu, Director of the Loudoun County Public Library was born in China and emigrated to the US 32 years ago. With a passion for learning and a set of encouraging parents, Chang has set about to make learning accessible, interesting and engaging.

Chang’s leadership has helped her staff to create an award-winning system of 10 libraries and over 300 employees that serve a population of 400,000+ residents in Northern VA. And, why do libraries even exist when we have smart phones and the internet? As Chang says, “Libraries may be one of the most important forms of democracy we have, today.” They offer accessible, free learning for all who enter. By tapping the creativity of her staff and creating a psychologically safe workplace, her organization recently won the American Library Association Excellence in Programming Award – the most prestigious award for a library system.

Now, go get a library card and learn about what you have been missing!

Check out this episode!

Episode 42 – Kelly Lewis – Navigating Polarities

Have you ever had a decision or problem that just didn’t seem to go away? If you’re a leader, you have probably confronted the idea of putting more structure in place OR giving people more flexibility. You may have considered the benefits of centralizing a certain function a couple of years after de-centralizing…

Kelly Lewis joins us this week to talk about a new book that she authored with Brian Emerson – Navigating Polarities – Using Both/And Thinking to Lead Transformation. In this episode we learn how we can be better off actually “navigating” these issues may be a better approach for all involved. Kelly shares a very touching story from her childhood that may have been the spark for her interest in polarity thinking and how the “third way” can be transformational.

Check out this episode!

Episode 41 – David Marquet – Leadership Is Language

What is leadership? Most dictionaries offer a definition that takes into account “causing or directing others” towards a goal or mission. David Marquet, former United States Navy submarine commander argues that great leadership is almost all about the language used to get the best long-term results possible.

On this week’s episode, David and I discuss his new book, Leadership Is Language – The Hidden Power of What You Say and What You Don’t. We talk about how important it is to avoid binary questions, why it is so important that employees have the ability to say “No,” and how psychological safety is critical for a team’s success.

Check out this episode!

Episode 40 – Candace Bertotti – How to Handle Difficult Conversations Like a Pro

Candace is on faculty at Harvard’s Kennedy School of Government and Georgetown Law School, teaching courses called Arts of Communication and Negotiation. She is also the President of Candid Communications which serves to change the world for good by changing behavior.

In this episode, you will learn the secrets to having great dialogue by talking at the right level, choosing a healthy goal and preparation. Oh, and a dose of curiosity and humility doesn’t hurt, either…

Check out this episode!

Episode 39 – Giles Watkins – Positive Sleep

How much and how well do you sleep, on average? For the last couple of years, I have been on a crusade to improve my sleep. And, Giles Watkins new book (Positive Sleep – A holistic approach to resolve sleep issues and transform your life) has the answers I’ve been looking for all this time!

Giles and I discuss how much sleep is needed by most people, why sleep is so important and how it can be your “secret weapon” in a competitive business world. He shares his top three tips for getting a good night’s sleep and why business leaders might need to take this more seriously.

Check out this episode!

Episode 38 – Bob Kulhan – Getting to Yes AND

Ok, so that’s a pretty cool title for a book! And… Bob Kulhan joins us for a fun discussion about how adopting a “yes AND” mindset can lead to greater productivity, improved communication and more creativity. In this episode, Bob and I discuss how mindfulness can make us better communicators, how “yes AND” promotes the sharing of ideas and why postponing judgment critical to cultivating ideas and exceptional problem solving.

Getting To “YES, AND” – The Art of Business Improv is a great book AND Bob is a great interview! After you buy the book, click here to get a free, practical tip sheet for incorporating “Yes, AND” into your life!

Check out this episode!

Episode 37 – Olivier Blanchard – Human/Machine

How many jobs will be lost with the coming AI and automation revolution? What tasks will be replaced? Which careers will be obsolete in 10 years? Olivier Blanchard co-author of Human/Machine – The Future of our Partnership with Machines argues that these may not be the best questions to be asking. Instead, let’s ‘look for the AND’ in the partnerships that we can create to benefit employees, leaders and consumers. Blanchard does not want to paint an overly rosy picture. He and his co-author (Daniel Newman) suggest that we re-frame our goals, the direction we take and look at this through a more positive lens than simply the negative aspects.

Check out this episode!